Privacy Policy – dane55 Pakistan Online Gaming Platform

1 Introduction

dane55 is an online entertainment platform offering sports betting, casino games, live casino and slot games to players in Pakistan. We take the privacy of our players seriously and are committed to handling your personal data responsibly, transparently and securely.

This Privacy Policy describes how dane55 collects, stores, uses and shares personal information when you visit our website, use the dane55 app or interact with any of our services. It also explains the rights you have in relation to your data and how you can exercise those rights.

This policy should be read alongside the dane55 Terms and Conditions. By using dane55, you confirm that you have read and understood both documents.

2 What Personal Data We Collect

The personal data we collect falls into the following categories:

We do not collect sensitive personal data such as biometric data, political opinions or religious beliefs unless specifically required and consented to for identity verification purposes under applicable law.

3 How We Collect Your Data

dane55 collects personal data through the following means:

• Direct collection: Information you provide when you register an account, complete identity verification, make a deposit, request a withdrawal, claim a bonus or contact our support team.
• Automated collection: Technical data collected automatically when you visit our website or use the app — including your IP address, device information, browsing behaviour and session data. This is collected via cookies, server logs and similar technologies.
• Third-party sources: In some cases, we may receive data from payment processors (such as JazzCash and Easypaisa) to confirm a transaction, or from identity verification service providers to assist with age and identity checks.

4 How We Use Your Personal Data

dane55 uses your personal data for the following purposes:

• Account management: To create and maintain your dane55 account, verify your identity and age, and manage your account settings and preferences.
• Service delivery: To allow you to place sports bets on cricket, PSL, T20, football and other events, play casino games, access live casino and use slot games — all on the platform.
• Payment processing: To process your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods, and to maintain your transaction history.
• Responsible gaming: To monitor gaming patterns that may indicate problematic behaviour, apply any limits or exclusions you have requested and send responsible gaming reminders where appropriate.
• Security and fraud prevention: To detect, investigate and prevent fraudulent activity, multiple account creation, bonus abuse and any other violations of our Terms and Conditions.
• Customer support: To respond to your queries, resolve account issues and maintain a record of communications for quality and training purposes.
• Platform improvement: To analyse how the platform is used, identify technical issues, improve game performance and develop new features based on usage patterns.
• Marketing communications: To send you relevant promotional offers and bonus notifications, where you have opted in to receive such communications. You can opt out at any time from your account settings.
• Legal and compliance: To comply with any applicable legal obligations, respond to lawful requests from authorities and maintain records required by law.

We only process your personal data where we have a lawful basis to do so — this includes fulfilling our contractual obligations to you as an account holder, complying with legal requirements and pursuing our legitimate business interests in operating a secure and fair platform.

5 Sharing Your Data

dane55 does not sell your personal data. We share it only in the following limited circumstances:

• Payment processors: We share the minimum necessary financial data with payment providers such as JazzCash, Easypaisa and Raast to process your PKR deposits and withdrawals securely.
• Identity verification providers: We may use third-party services to assist with age and identity verification. These providers are contractually obligated to handle your data securely and only for the purposes of verification.
• Game providers: Certain technical data — such as your session ID and game activity — is shared with our licensed game content providers to deliver the game experience and resolve technical disputes.
• IT and infrastructure partners: Hosting, cloud storage and security providers who support the operation of the platform. These partners operate under strict data processing agreements.
• Legal and regulatory authorities: Where required by law, we may disclose personal data to law enforcement, regulatory bodies or other authorities. We will only do this where legally compelled to or where we believe it is necessary to protect the safety of our users or the integrity of the platform.

All third parties with whom we share data are required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared. We do not allow third parties to use your data for their own marketing purposes.

6 Payment Data & PKR Transactions

When you make a deposit or request a withdrawal on dane55, your payment data is handled with the highest level of care. All PKR transactions — whether processed through JazzCash, Easypaisa, Raast, bank transfer or card payment — are transmitted over encrypted connections.

dane55 does not store full card numbers or mobile wallet PINs. Payment references and transaction IDs are retained in your account history for a period required by financial record-keeping obligations. Your transaction history in PKR is accessible from your account dashboard at any time.

7 Cookies & Tracking Technologies

dane55 uses cookies and similar technologies on both the website and the app. Here is a straightforward breakdown of what we use and why:

• Essential cookies: These are required for the platform to function. They keep you logged in, maintain your session and remember your language preferences. These cannot be disabled without affecting your ability to use the platform.
• Performance cookies: These help us understand how players use dane55 — which pages are visited most, where users encounter issues and how long sessions last. This data is aggregated and used to improve the platform experience.
• Functionality cookies: These remember your preferences, such as your preferred deposit method or game category, so you do not have to set them every time you visit.
• Marketing cookies: Where you have consented, these are used to show you relevant promotional content based on your activity on the platform. You can withdraw this consent at any time via your browser settings.

You can manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the dane55 website or app. For more information on managing cookies, refer to your browser's help documentation.

8 Data Security

dane55 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse or alteration. These include:

• SSL/TLS encryption for all data transmitted between your device and the dane55 platform.
• Hashing of passwords — your password is never stored in readable form.
• Access controls that limit which staff members can access personal data and under what circumstances.
• Regular security reviews and vulnerability assessments of platform infrastructure.
• Secure data centres with physical and digital access controls.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You also have a responsibility to keep your dane55 account credentials secure. Do not share your password with anyone, and contact our support team immediately if you suspect any unauthorised access to your account.

9 Data Retention

dane55 retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and financial record-keeping obligations.

• Active account data: Retained for the full duration that your account remains open and active on the platform.
• Transaction records: Financial records including PKR deposit and withdrawal history are retained for a minimum period in line with standard financial compliance requirements.
• Identity verification documents: Retained for the period required after account closure to meet any applicable legal obligations.
• Support communications: Chat logs and email correspondence are typically retained for a rolling period to support ongoing service quality and dispute resolution.
• Closed accounts: Following account closure, personal data is retained for a legally required period before being securely deleted or anonymised. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.

10 Your Data Rights

As a user of dane55, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data we hold about you at any time.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected. You can update most information directly in your account settings.
• Right to erasure: In certain circumstances, you have the right to request that we delete your personal data. Note that this right is subject to our legal obligations — some data may need to be retained for compliance purposes even after a deletion request.
• Right to restrict processing: You can ask us to limit how we use your data in certain situations, for example while a correction or objection is being reviewed.
• Right to object: You have the right to object to your data being used for direct marketing purposes. You can withdraw marketing consent at any time via your account settings.
• Right to data portability: You can request a copy of the data you have provided to us in a structured, commonly used format.

To exercise any of these rights, contact the dane55 support team through the platform. We will respond to all valid requests within a reasonable timeframe. In some cases we may need to verify your identity before processing your request.

11 Minors & Under-18 Users

dane55 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any part of the platform.

If we become aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on dane55, please contact our support team immediately so we can take appropriate action.

12 Updates to This Privacy Policy

dane55 may update this Privacy Policy from time to time to reflect changes in the platform, the services we offer, applicable laws or our internal data practices. The date shown at the top of this page reflects when the policy was most recently revised.

When we make significant changes to this policy, we will notify users via a notice on the platform or by email to your registered address. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of dane55 after any update constitutes acceptance of the revised Privacy Policy.

13 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal data is being handled, please get in touch with the dane55 support team:

For general questions about the platform, bonuses, deposits and withdrawals, please also visit our FAQ page or review the Terms and Conditions.